If you live in Europe and have a DPD tracking link that shows as delivered but you haven't received all the items in your order, don't worry. Due to the size and weight of some orders, they may be split into separate shipments. To view all the...
If you live in the UK and have a DHL tracking link that shows as delivered but you haven't received all the items in your order, don't worry. Due to the size and weight of some orders, they may be split into separate shipments. To view all the...
If you live in Australia and have an Australia Post tracking link that shows as delivered, but you haven't received all the items in your order, don't worry. Due to the size and weight of some orders, they may be split into separate shipments. To...
If you live in Australia and have an Allied Express tracking link that shows as delivered, but you haven't received all the items in your order, don't worry. Due to the size and weight of some orders, they may be split into separate shipments. To...
If you live in America or Europe and have a FedEx tracking link that shows as delivered but you haven't received all the items in your order, don't worry. Due to the size and weight of some orders, they may be split into separate shipments. To...
If you live in America, Canada or Europe and have a UPS tracking link that shows as delivered, but you haven't received all the items in your order, don't worry. Due to the size and weight of some orders, they may be split into separate shipments....
To use your [Ooni Pizza Oven Brush](https://ooni.com/products/ooni-pizza-oven- brush), follow the steps below: **Step 1. **Insert your brush into your oven with the bristles facing towards the baking stone. **Step 2. **Sweep your brush across the...
You can learn more about your Ooni Infrared Thermometer in the [Essentials Guide here](https://cdn.brandfolder.io/54G1NFTL/at/vg3ft9866xg789j32pt4/PR230417_-_IR_Thermometer_- _Manual_LIT_-_GX_PA-A00490_V3_1.pdf)
a. Standard view: Hold the trigger and move the laser around the stone. This will read the minimum and maximum temperature and give the average reading. b. Essentials view: Gives a standard temperature reading. To use your [Ooni Infrared...
If you've just placed your order, please contact us and we'll be able to help out. If your order has already been processed for shipping, we will be unable to amend the address. If you'd like to change your address to a different state, we will be...
Once your order has been confirmed, we can no longer edit its contents or add any additional items. If you made a mistake selecting your items and would like to make an edit, please reach out to us as soon as possible. If you would like to add...
Yes, in most cases we will be able to cancel your order for you. Please [contact our support team](https://support.ooni.com/contact/contact- form-r1prEEEGj) as soon as possible and we'll help you out. If for any reason we aren't able to cancel...
We'll send you a tracking link via email as soon as your order has been dispatched. Please note that tracking links may take up to 24 hours to display delivery details. You can also log into your account at [ooni.com](https://ooni.com/) to track...
We'll send you a tracking link via email as soon as your order has been dispatched. If you've received a confirmation email but haven't received your tracking link, don't worry! Your order is still processing, and your tracking link will be...
When your tracking indicates "label created" or "order information has been transmitted", this means we have processed your order and it is with the courier. As soon as they scan it into their local/central sortation hub, your tracking link will...