My Ooni Connect™ Digital Temperature Hub will not connect to my device.Updated 7 months ago

###

If your Ooni Connect™ Digital Temperature Hub will not connect to your device,

this is usually because:

* Your device wasn't one of the most recent connections: Follow the pairing steps in the manual to reconnect.

* You're too far away: Stay within 10 meters of the device with a clear line of sight.

* Unknown reason: Press the reset button, then follow the steps to start again. See below for resetting the device:

### How to perform a factory reset:

* Disconnect the wires and remove the Ooni Connect™ Digital Temperature Hub from your oven.

* Remove the battery compartment from the Digital Temperature Hub.

* Perform a factory reset by pressing the reset button (your Digital Temperature Hub can either be powered on or off)


* Replace the battery compartment and reattach the wires to your Digital Temperature Hub

* Replace the Digital Temperature Hub back onto your oven

* Proceed to reconnect the Digital Temperature Hub with the Ooni App

If the above steps haven't helped, please [contact the Ooni Support

Team](https://support.ooni.com/en_us/how-do-i-contact-ooni-rkWw2Cuzj), who

will be happy to help.