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I'm receiving an error message when registering my Ooni product.Updated 7 months ago

If you see an error message when registering your Ooni product, please ensure you have enabled cookies. If you have already declined cookies, you can re-enable them by following the steps below: Step 1. Click 'Settings' in your browser. ![](https://cdn.prod2.kustomerhostedcontent.com/media/6319ecaeda8088b1182a29e8/9434d6eb99157b461d42c99e81ba6e7f.png) Step 2. Click 'Security and privacy'. ![](https://cdn.prod2.kustomerhostedcontent.com/media/6319ecaeda8088b1182a29e8/d48e2827d09e57093e0f7d760c0fafb2.png) Step 3. Click 'Cookies and other site data'. ![](https://cdn.prod2.kustomerhostedcontent.com/media/6319ecaeda8088b1182a29e8/987847ed9788a64f67f5b1a1135a7815.png) Step 4. In this section, there will be an option for allowing certain sites to always use cookies, and another option for always clearing cookies once you leave a certain page. ![](https://cdn.prod2.kustomerhostedcontent.com/media/6319ecaeda8088b1182a29e8/4eaefd7b30703e820bf5f81f3e5f241d.png) Step 5. Add the URL of the [_Ooni registration page_](https://ooni.com/pages/product-registration) _ _() into whichever option you are comfortable with. ![](https://cdn.prod2.kustomerhostedcontent.com/media/6319ecaeda8088b1182a29e8/5b54f33f2b09adb61f89c1b90c04fcc6.png) Note: The images above were taken from Google Chrome. Your view may vary slightly if using a different browser. The registration page should now load for you. If you're still seeing this error message, try loading the page in a private browsing/incognito mode window.
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